Plan your evaluation
Write down the workflow, systems, operating owner, and evidence needed to make your decision. Use the same scope for every supplier, and ask which parts of the demonstration are included in the proposed package.
Business and architecture fit
Describe the process being improved and its dependencies. Include the systems of record, identity services, and data flows the proposed technology must work with.
Implementation and migration
Plan a representative migration with ownership, rollback, and acceptance evidence. Include coexistence with current systems rather than assuming a single cutover.
Ongoing administration
Compare user management, support, accessibility, reporting, and lifecycle work. Record the internal effort and services needed to keep the system useful after launch.
Questions to ask
- Which business workflow does this investment improve?
- What must integrate or migrate before it can be used?
- Who owns administration, support, and eventual exit?